Archives of Articles

4 Ways Retailers Are Using Social Commerce to Get Customers In the Store

As featured in Retail Information Systems on August 30, 2018. https://risnews.com/4-ways-retailers-are-using-social-commerce-get-customers-store 4 Ways Retailers Are Using Social Commerce to Get Customers In the Store By Amitaabh Malhotra – 08/30/2018 There’s no doubt that the retail industry has undergone major changes in lieu of the latest technology advancements, highlighting that brick and mortars are staying alive […]

Apple Pay’s Recent Moves Bode Well For In-Store Payments

As featured in PaymentsSource on August 17th, 2018. By  Mohammad Khan More in  ISO and agent  Mobile payments   Retailers   Apple   As of March, Apple Pay had crossed $1 billion in annual volume and doubled its user base to 127 million over last 12 months. Meanwhile, Apple Pay is accepted at one in two U.S. stores today, […]

Tuning Up for Upcoming Generation Z of Shoppers

As featured in Payments Journal on July 5th, 2018. As the successor to Millennials, Generation Z will represent 40 percent of all consumers by 2020, according to the December 2017 Accenture Report. Understanding the upcoming generation will be critical for retailers to attract shoppers in the next decade and beyond. Gen Z consumers are digitally savvy and […]

Should Retailers Ride the Cryptocurrency Roller Coaster?

As featured in Total Retail on March 19, 2018. https://www.mytotalretail.com/article/should-retailers-ride-the-cryptocurrency-roller-coaster/ By Amitaabh Malhotra Cryptocurrency may be the future of money, but it’s a tough sell in the retail world right now, and for good reason. The most familiar cryptocurrency unit, bitcoin, has been on a roller-coaster ride for the past few months, rising to a […]

The Future Is Now: Transforming The Retail Experience

As featured in TWICE on February 5, 2018. https://www.twice.com/blog/six-technologies-transforming-retail-experience BY AMITAABH MALHOTRA, OMNYWAY   As 2017 drew to a close, headlines blared phrases like “retail Apocalypse” and “tsunami of store closings” that painted a dire picture for the future of retail. According to commercial real estate firm Cushman & Wakefield, more than 12,000 stores are expected to close this year (up from […]

4 Secrets To Boosting Retail Revenue By Catering To Foreign Tourists

As featured in Retail TouchPoints on January 5, 2018. By Amitaabh Malhotra, Omnyway   Tourism is big business in the U.S. In 2016, 75.6 million international visitors came to the United States and collectively spent $244.7 billion across the country. For many tourists, the U.S. is considered a shopping destination for luxury goods. Why? Mostly because they may not […]

PayThink For Banks, P-to-P is just the Beginning of Catching up to Startups

As featured in PaymentsSource on November 20, 2017. By Amitaabh Malhotra The newly launched Zelle may look like PayPal 1.0 from 2001 on the surface, but it does reflect a growing acceptance among U.S.-based banks and financial institutions around the importance of facilitating and improving peer-to-peer money movement. Some of the most successful recent innovations in payments […]